Practical return steps
- Keep your original order confirmation and transaction details.
- Review the current return/support instructions included with the order.
- Contact the appropriate order support channel within the stated window.
- Follow any return authorization and shipping instructions exactly.
- Keep tracking information if you are instructed to send a physical return.
What EndoPeak can and cannot do
We can explain the seller-advertised guarantee and help users understand the wording shown in supplied materials. We cannot authorize a return, access an order, change a charge, provide an RMA or issue a refund.
Why “60-day guarantee” is not the whole policy
Guarantee badges are concise marketing summaries. Actual return eligibility depends on the policy in force for the transaction and whether required steps are completed on time. For that reason, save the checkout receipt and do not wait until the end of the return window to look for support instructions.
